Customer Service
Contact Us

Add: DongHuan Crossing, DingLong Road,QuYang City, Hebei Province, China

Tel:+0086 592-6080630

Skype:wonderfulstone123

Whatsapp:
+0086 134 5926 9639

Email:
fireplaces28@wonderfulstonecraft.com

Email:
fireplace99@163.com

Web:
www.wonderfulstonecraft.com

FAQ

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1. What is MOQ (Minimum order quantity)?

We can accept not only full container orders but also loose container orders.   We ship lots of loose containers to USA,UK,Canada,Australia and some other European countries in loose container also.even one piece of  fireplace, statue or flower vase or fountain.  so  please do not worry if you just want to take one or two pcs of products.,please be free to contact with us even you just want to take one piece, it is acceptable to us.

 

2.What is lead-time?

With regard to the processing time, normally it takes 25 to 35 days for us to finish one full container of stone carvings, which depend on the quantity of designs and materials. If the designs are kind of simple, the lead time could be shorter, if  the designs are quite complicated and customers require very top quality level, the lead time needs to be a little longer.  About the shipping time, it depends on the destination port.

 

3.Can I place a bespoke order?

Yes, we accept orders against to your specific needs. Actually most of the stone products that we produce are customized.  For very popular designs and customers do not need very accurate dims for all stone pieces, we can finish the products with only a few pictures(front view and side view) and some critical dims.  If the clients need very high quality and special requirements about dims, it is better to provide very detailed CAD drawings or plaster models as some of our customers do.

 

4.How can I get samples?

We can send some samples of our different stone materials to our customers. Some time we can also send some side block carvings or small special carvings as samples to our customers to check our carvings quality. Normally we provide samples for free for our customers if the quantity is not very big and it is not too much trouble for us, but our customers need to pay for the express cost by themselves. 



About us

Wonderful Stone (China) Trade Co., Limited is one of the leading exporters in China. Our factory was established in 1995, we are a professional manufacturer to produce western style of carvings. Our factory is located in Quyang city, Hebei Province in China, which is a very famous city for western style carvings

Contact us

Add: DongHuan Crossing, DingLong Road,Qu
Yang City, Hebei Province, China 
tel:+0086 592-6080630
Skype:wonderfulstone123
Whatsapp:+0086 134 5926 9639
Email:fireplace99@163.com
Email:fireplaces28@wonderfulstonecraft.com

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